Shipping Policy
Learn how orders are processed, shipped and delivered through Alankart.
Last Updated: June 2026
1. Order Processing
Orders are typically processed within 1–3 business days after successful payment confirmation. Processing times may vary depending on seller location, product availability, customization requirements, weekends, and public holidays.
2. Shipping Coverage
Alankart currently ships across India through trusted courier and logistics partners. Delivery availability may vary for certain remote or restricted locations.
3. Estimated Delivery Time
- Metro Cities: 2–5 Business Days
- Tier 2 & Tier 3 Cities: 3–7 Business Days
- Remote Locations: 5–10 Business Days
Actual delivery timelines may vary due to weather conditions, logistics delays, festivals, public holidays, or other unforeseen circumstances.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout. Promotional free shipping offers may be available for selected products, categories, or order values.
5. Order Tracking
Customers can track shipments using:
- My Orders section
- Shipment tracking links
- Courier tracking numbers
6. Multiple Shipments
Alankart operates as a multi-seller marketplace. Products within the same order may be shipped separately by different sellers.
Customers may receive multiple tracking numbers and separate deliveries for a single order.
7. Delivery Attempts
Courier partners may make multiple delivery attempts. If delivery remains unsuccessful due to incorrect address details, customer unavailability, or refusal to accept delivery, the shipment may be returned to the seller.
8. Delayed Deliveries
Delivery delays may occur because of:
- Natural disasters
- Extreme weather conditions
- Government restrictions
- Transport disruptions
- Courier operational issues
Alankart and its sellers shall not be responsible for delays caused by circumstances beyond reasonable control.
9. Damaged or Tampered Packages
Customers should inspect packages at the time of delivery.
If a package appears damaged, tampered with, or opened:
- Take clear photographs immediately.
- Report the issue within 48 hours of delivery.
- Contact Alankart Customer Support.
10. Incorrect Shipping Information
Customers are responsible for providing accurate delivery information. Alankart shall not be liable for delivery failures caused by incorrect, incomplete, or outdated shipping details.
11. Marketplace Fulfilment
Alankart is a marketplace platform connecting buyers and sellers. Shipping, dispatch, packaging, and fulfilment may be performed by:
- Marketplace Sellers
- Third-Party Logistics Providers
- Fulfilment Partners
Delivery timelines may vary based on seller location and courier service availability.
12. Contact Us
For shipping-related assistance, please contact us through our Contact Us page or email:
alankart.ecom@gmail.com